PLEASE READ (Effective 8/5/19):
We are currently TESTING a new program on our website to allow online make-up scheduling. We would ask that during this transition time you please still call or text the office at 708-246-8222 after submitting the form online to let us know that you’ve booked a make-up time. This will allow us to cross-reference the program with our records to ensure everything is working properly. This new website program is for make-up lessons ONLY.
At Music Makers, we understand that life happens and that sometimes lessons need to be missed. In order to be eligible for make-up lessons, students must provide notice in advance of their absence. For weekday absences, notice must be provided no later than midnight the night before the lesson, and for Saturday/Sunday absences notice must be provided at least 24 hours in advance. For same-day cancellations or no-shows, students are not eligible for make-ups. Some teachers will approve a make-up in certain circumstances, but these situations are handled on a case-by-case basis. To cancel your lesson, you must still CALL, TEXT or EMAIL the OFFICE directly.
When students provide notice of a planned absence, that slot becomes a make-up which other students can then sign up for. For that reason, our make-up lesson availability changes continually! When seeking a make-up lesson we recommend checking the website frequently or contacting the office as new make-up slots are added as often as students cancel. In some cases, we may even be able to accommodate a same-day make-up if a teacher happens to have a slot still available in their teaching day. As a reminder, make-ups do not need to be completed with your same teacher, but may be completed with any teacher of your instrument. You absolutely have the right to only do make-up lessons with your own teacher, but please remember this will greatly limit the availability of make-up lessons available to you. To be fair to all families, the office cannot reach out to individuals as make-up lessons become available. Please continue to check back. PLEASE NOTE: If after cancelling a lesson you find that you actually CAN come at your normal time, please contact the office ASAP to see if your slot is still available. If we have already given it as a make up slot, we will need to honor your original request to cancel and provide the make up for the other student. Enrolled students have six months from the date of the missed lesson to complete any outstanding make-ups.