All payments are processed by pre-authorized credit cards or auto-draft from checking accounts on the first of the month. Tuition is never prorated for missed lessons. Tuition does not include any retail teaching materials such as books or instruments, nor does it include supplies such as metronomes, tuners, strings, etc. For current pricing, please contact Music Makers of Western Springs (MMWS).
2. MISSING LESSONS AND SCHEDULING MAKE-UPS
For any lessons missed by a teacher, MMWS will FIRST attempt to provide a substitute teacher. If a substitute teacher is unavailable, a rescheduled, private make-up lesson with the teacher will be scheduled promptly. If there is a conflict to schedule a rescheduled lesson for a teacher’s missed lesson, then the teacher will ask the office to issue a credit. For any lessons missed by a student, MMWS holds private scheduled make-up lessons on a first-come, first-served basis. Make up lessons are NOT guaranteed. The make-up lesson time slots are generated by other student’s planned absences from their regular lesson time. The make-up lesson scheduler can be found HERE. PLEASE NOTE: Same-day cancellations and no-shows are NOT eligible for make-up lessons. If you schedule a make-up lesson and are a same-day cancellation or no-show for your make-up lesson, you forfeit both the make-up and the original missed lesson.
3. WITHDRAWING FROM LESSONS
Every student at MMWS is on a month-to-month schedule. To discontinue lessons and stop charges from being applied to your account, you must provide written notification by the 15th of your last month by filling out a withdrawal form in the office. You may also e-mail us at firstname.lastname@example.org so that the e-mail is date-stamped by the 15th. We do not prorate tuition for the last month’s lessons. Students will be responsible for their last month’s tuition whether or not they attend lessons. Notifying the teacher is not enough, you MUST submit your withdrawal in writing to the office. If you are renting an instrument from us you are welcome to continue renting the instrument after withdrawing from lessons. If your intent is to return your instrument, you must return it at your last lesson or by the 30th of the month to not be charged the following month.
4. AVERAGE OF FOUR LESSONS PER MONTH
MMWS operates year-round and is only closed for certain major holidays. In long months, you may have five lessons; in short months, such as December, you may have three lessons, but in most months you will have four lessons. You will automatically be billed on the 1st of each month for however many lessons you will receive for that month based on your lesson day.
5. SUMMER VACATION
MMWS operates year-round and does not close for the summer. We are happy to offer make-ups in advance for our students. If you would like to reserve your slot while you’re absent for vacation, your payment will still be due on the first of the month. Students are welcome to do make-up lessons before or after being absent for vacation.
6. CARE OF STUDENTS
MMWS is not responsible for providing before or after care for students. Parents with children under the age of eight must remain on the premises during lessons. Students are not to be left at the school for excessive time periods before or after their lessons.
7. OPEN DOOR POLICY
Per our Open Door Policy, parents are always welcome to sit in on lessons.
Parents, legal guardians of minors, students, and adult students waive the right to any legal action for any injury sustained on MMWS property resulting from normal lesson activity or any other activity conducted by the students or their siblings before, during, or after lesson time, including hearing loss or hearing damage. MMWS is not responsible for any damage done to vehicles or items stolen from vehicles.
9. PICKING UP
Children under the age of eight should wait for their parents to pick them up inside the school. MMWS assumes no responsibility for children who leave unaccompanied.
10. ENROLLMENT FEE
All new students are assessed an enrollment fee of $45.00. Any student withdrawing from lessons for an extended period of time may be subject to a re-enrollment fee of $45.00 upon returning to lessons. There is no enrollment fee for group classes. This fee is also NON-REFUNDABLE.
11. RESPONSIBLE PARTY
It is the responsibility of the parent or legal guardian to uphold these policies and procedures, whether they sign to them or not. By enrolling the student in lessons, they understand these policies exist and are posted here on the website and outside the main office.
12. GIFT CERTIFICATE USAGE
A. Lessons will be scheduled on a regular day and time which will run consecutive weeks for the amount of lessons purchased. (For example, for the four weeks of the deal, all lessons will be on Mondays at 6:30 p.m.)
B. Should you need to miss a lesson, please call/text/email the office at least 24 hours in advance so your lessons can be extended by one week. This option is given ONE TIME ONLY. You also have the option of scheduling a make-up lesson for a planned absence during the weeks you have paid for. Please see the front desk for more details.
C. As is the policy for enrolled students, same-day cancellations and no-shows are forfeited.
D. The price of the Gift Certificate is for the lessons ONLY. Clients must still have a credit card on file. Students are still responsible to pay for books/supplies or rentals, if applicable. In the event you opt to use part of your gift certificate to pay for additional charges, the amount of lessons would be determined by remaining monies on the gift certificate.